Shaw Watch and Jewelry Repair is a well-regarded jeweler located in Phoenix, AZ, specifically situated at 4550 E Cactus Rd Ste 325, Phoenix, AZ 85032. They are known for their expertise in engagement ring creation, offering a variety of professional jewelry repair and refurbishment services. Customers have positively highlighted the quality of watch repair, cleaning, battery replacements, and an extensive selection of fine watches. The store operates under the management of Mark S., who is noted for his friendly service.

Operating hours are as follows:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

The overall sentiment from online customer reviews reflects a balanced atmosphere. After reviewing 9 customer reviews, the sentiment breakdown is as follows:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Highlight Reviews:
Best Review: A customer praised the jeweler for exceptional service in customizing their engagement ring, noting the attentive staff and quality craftsmanship, reflecting a very positive experience.

Worst Review: Another customer expressed disappointment regarding the closure notifications and reported issues with communication, which affected their ability to access the services they sought.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.