Hyde Park Jewelers, located at 2502 E Camelback Rd, Phoenix, AZ 85016, is a well-regarded jeweler in Maricopa County, specializing in the creation of engagement rings and fine jewelry. With a dedication to exceptional customer service, they provide a wide variety of services, including custom jewelry design, watch repair, and luxury timepieces.
The store is known for its knowledgeable and friendly staff, many of whom have garnered praise for their attentive service. Jennifer Sutton is frequently highlighted for her professionalism and ability to cater to customer needs, making her a go-to for engagement ring creation and selection. The atmosphere is welcoming, allowing customers to explore various options without feeling pressured.
However, there are some mixed reviews regarding service quality. While many customers have shared positive experiences, particularly with ring customization and attentive staff, others have noted instances of poor communication and customer service during busy times.
Overall sentiment from online customer reviews:
Positive: 67%, Neutral: 20%, Negative: 13%
Best Review: A customer praised Jennifer Sutton for her outstanding service during the process of finding a Rolex watch, highlighting her patience and warmth, which created a welcoming experience.
Worst Review: Another customer expressed frustration over receiving rude service and being ignored upon entering the store, ultimately deciding to take their business elsewhere.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff Members Mentioned: Jennifer Sutton
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77%
Total Customer Feedback Reviewed: 163
Store Phone Number: 6026673541