Maya's Gold, Phoenix, AZ

Maya's Gold is a reputable jeweler located at 5030 W McDowell Rd Ste #4, Phoenix, AZ 85035, operating within Maricopa County. Specializing in engagement ring creation, Maya's Gold offers a wide range of services, including quality repairs, custom-made jewelry, and personalized designs. Customers have noted the extensive selection of rings and the expertise of the staff in jewelry design.

The establishment has garnered a positive response from the community, accumulating a total of 177 reviews. Overall, customers have reported high praise for their experiences at Maya's Gold, highlighting their knowledgeable and friendly staff, including owner Carlos, who has been recognized for his attentive service. The shop provides a welcoming environment, ensuring clients feel valued throughout the engagement ring creation process.

Despite the numerous positive reviews, some customers have expressed dissatisfaction regarding specific product issues and warranty claims. One notable case involved a customer's complaint about a pair of earrings that, after normal use, became damaged, leading to a disagreement regarding warranty coverage.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Vicki praised Maya's Gold for their fair pricing and exceptional craftsmanship, specifically mentioning the impressive work done on her father's wedding ring and her own custom pendant.

Worst Review: Ana shared a frustrating experience with a pair of gold hoops she purchased, which dented after minimal use. She felt unhappy with the store's response regarding warranty service, suggesting the earrings were defective.

Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Monday: Closed
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.