Latino Jewelers, located at 6719 W Thomas Rd, Phoenix, AZ 85033, is a prominent destination for those looking to create beautiful engagement rings. Known for its extensive experience in the jewelry industry, the store excels in custom design services and offers repair options, making it a one-stop-shop for all jewelry needs. The store operates in Maricopa County and is appreciated for its variety of selections and affordability in creating personalized rings.
Customer reviews indicate a mixed sentiment towards the shop. The positive reviews highlight the friendly and helpful staff, often mentioning their dedication to providing excellent customer service and competitive pricing. Several customers praise the store’s helpfulness in the engagement ring creation process, indicating a strong commitment to client satisfaction.
Conversely, there are negative sentiments as well, with some reviewers expressing dissatisfaction with their experiences, suggesting that customer interactions can vary significantly.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
**Staff Members:**
- Adrian Saldana - Manager
Best Review:
Magda noted the staff's willingness to help and emphasized great prices alongside excellent customer service, showcasing a positive overall experience.
Worst Review:
Cheryl mentioned dissatisfaction with the customer experience, highlighting that it did not meet her expectations, reflecting a negative aspect of the service provided.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.