Herdez Jewelry and Pawn, located at 7035 S Central Ave #2, Phoenix, AZ 85042, is a multi-generation family-owned and operated shop in Maricopa County dedicated to providing high-quality jewelry and pawning services. Specializing in engagement ring creation, this jeweler offers an extensive selection of fine jewelry pieces to fit any budget and occasion, ensuring a personalized experience for customers. The store also facilitates a variety of services, such as pawn loans, buying and selling of items, and in-store repairs.

The operation hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 9 AM – 4 PM |
| Tuesday | 9 AM – 4 PM |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | 9 AM – 4 PM |
| Saturday | 10 AM – 5 PM |
| Sunday | 10 AM – 5 PM |

The staff at Herdez Pawn is known for their exceptional customer service, with numerous reviews praising their friendly atmosphere and helpfulness. The owner, Larry, along with his dedicated team members, makes an effort to treat each customer like family, further enhancing the shopping experience.

Overall Sentiment from Online Customer Reviews:
The overall sentiment reflected from online customer reviews is largely positive. With a score of 78%, the feedback indicates that 70% of reviews are positive, 20% neutral, and 10% negative.

Best Review:
Alyssa commended Herdez Jewelry and Pawn for their outstanding customer service, expressing appreciation for being treated like family and receiving a fair offer for her items.

Worst Review:
Brianna voiced her frustration over a negative experience with a staff member named Eddy, alleging that she was scammed out of a deposit without receiving the promised product.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.