Diamond Valley Jewelry, located at 13460 N 7th St, Phoenix, AZ 85022, is a jeweler that specializes in custom engagement ring creation and a variety of jewelry services within Maricopa County. The store is known for its extensive selection of new and bespoke jewelry, offering customers the opportunity to design their dream pieces. The staff is noted for being friendly and helpful, aiming to cater to the unique needs of each client.
Operating hours are as follows:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
However, there is a contrasting sentiment from reviews found online. Out of the 6 reviews reviewed, the feedback indicates that while some customers appreciate the selection and custom jewelry options, others have expressed concerns about service quality and experiences leading to dissatisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 17%
Negative: 33%
The positive reviews highlight the creativity and variety of jewelry available, with some customers praising the helpfulness of the staff. On the other hand, negative feedback points to issues such as unsatisfactory service regarding jewelry repairs and complaints about specific experiences with watch battery replacements.
Best Review:
Christopher commented on the impressive selection of custom jewelry and the welcoming nature of the staff, emphasizing that there is something available for everyone.
Worst Review:
SL highlighted an experience where a family member had an issue with a battery replacement for a watch, reflecting dissatisfaction with the service quality and effectiveness.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 58.5%
Total Customer Feedback Reviewed: 6
Store Phone Number: 6023309656