Michael's Creative Jewelry, Phoenix, AZ

Michael's Creative Jewelry, located at 4843 E Ray Rd, Phoenix, AZ 85044, is a distinguished jeweler specializing in custom engagement ring creation and quality jewelry services. With a commitment to excellence, they utilize modern technology such as CAD design and 3D printers to bring unique designs to life, offering a vast selection of bridal rings that cater to varied tastes. The knowledgeable staff, including Randy and Emily, are celebrated for their exceptional customer service and their ability to guide clients through the process of designing personalized pieces. Clients appreciate the transparent communication during custom projects, ensuring that expectations are met.

The store, operating in Maricopa County, also offers jewelry repair, appraisal services, and a wide range of designer jewelry. Positive reviews praise the customer care and creativity of the staff, with many clients highlighting the smooth and enjoyable experience of crafting an engagement ring that reflects their vision. However, there have also been mentions of mixed experiences regarding pricing and service professionalism, with some customers feeling rushed or undervalued at times.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

Customer reviews suggest that Michael's Creative Jewelry has established a strong reputation for quality and customer satisfaction, though there are occasional criticisms regarding specific interactions.

Best Review:
Linda praised the team at Michael's Creative Jewelry for their dedication and creativity in designing a custom engagement ring, noting that the final product exceeded her expectations and became a cherished piece.

Worst Review:
Andrea expressed disappointment after feeling dismissed when inquiring about pricing, leading her to leave the store without making a purchase.

Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 12:00 PM - 5:00 PM

Staff: Randy, Emily

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.