Jewelry by Ulises and More in Phoenix AZ

Jewelry by Ulises & More is a reputable jeweler located at 3527 W Thunderbird Rd, Phoenix, AZ 85053. With over 25 years of experience serving the community in Maricopa County, this shop specializes in engagement ring creation, along with various jewelry repairs and customizations. Customers appreciate the personalized service provided by Ulises and his knowledgeable staff, making the process of selecting or creating an engagement ring seamless.

The store offers a range of services, including jewelry cleaning, resizing, restoration, and watch repairs. Many reviews highlight the small, friendly atmosphere where customers feel valued. The staff is known for their professionalism and dedication to ensuring customer satisfaction.

However, not all feedback is positive. While many customers praise the quality of the work, a few have reported issues with repair quality and pricing transparency. Some negative reviews express disappointment in certain repairs and a perceived lack of responsiveness to concerns.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

**Best Review:** A customer named Lisa commended Jewelry by Ulises & More for their reasonable pricing and attentive service when resizing multiple rings, highlighting their commitment to customer satisfaction.

**Worst Review:** Nicolette expressed frustration over a major mistake with her custom engagement ring resizing and soldering, feeling that her explicit instructions were disregarded, leading to a disappointing and costly outcome.

| Opening Hours |
|----------------------|
| Monday: 9:30 AM - 5:00 PM |
| Tuesday: 9:30 AM - 5:00 PM |
| Wednesday: 9:30 AM - 5:00 PM |
| Thursday: 9:30 AM - 5:00 PM |
| Friday: 9:30 AM - 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.