Allen's Jewelers, located at 4400 Colwick Rd, Charlotte, NC 28211, is a cherished family-owned jewelry store operating in the Mecklenburg County area since 1989. Renowned for its exceptional engagement ring creation services, the store emphasizes personalized customer interactions. Karen Allen, the owner and certified gemologist, leads a knowledgeable team that includes daughter Lauren, who specializes in engagement rings and custom designs.

The store offers a wide appointment of services including custom jewelry design, resizing, engagement rings, and jewelry repairs, ensuring customers receive tailored assistance throughout their purchasing journey. Positive reviews highlight the friendly atmosphere, attentive service, and the expertise of the staff, particularly in engagement ring crafting where they guide clients through the process with great patience and detail. However, some customers have reported issues with timely communication during high-demand periods.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Highlight Reviews:
Best Review: A customer commended Allen's Jewelers for their attentive staff and the unique engagement ring design process, noting how both Karen and Lauren made it an enjoyable experience while providing valuable insights.
Worst Review: One customer expressed slight disappointment with the end-of-day service, feeling rushed and receiving less attention than expected during a busy visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff Members:
- Karen Allen
- Lauren Allen-Raynard
- Nancy Kukol
- Jackie Allen
- Han Dang
- Candy Haynie