Ha, Thomas Thinh Jeweler, located at 16745 Birkdale Commons Pkwy Unit 2, Huntersville, NC, offers a range of fine jewelry services, specializing in engagement ring creation. Customer reviews indicate a mix of experiences regarding service quality and product offerings. The staff has received praise for their professionalism and helpfulness, particularly in assisting customers with specific requests for engagement rings. However, some reviews point to instances of less satisfactory customer service, especially regarding communication and pricing.

The jeweler’s operating hours are as follows:

| Day | Hours |
|-----------|-----------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |

Overall sentiment from online customer reviews:
Positive: 60%
Neutral: 15%
Negative: 25%

Best reviews highlight the knowledge and attentiveness of sales staff, making customers feel valued and well-informed about their purchase decisions. Conversely, negative reviews often describe a lack of responsiveness and delays in service, leading to customer dissatisfaction.

Staff members mentioned include Chris DiPietro, who appears to play a notable role in customer interactions.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.