Sumpters Jewelry, located at 3501 Wilkinson Blvd, Charlotte, NC 28208, is a family-owned jeweler with a strong reputation for engagement ring creation and exceptional service. Their impressive selection of both new and pre-owned jewelry, along with custom-made options, caters to a variety of tastes and budgets. Customers appreciate the knowledgeable and friendly staff, including Hal Sumpter Jr. and Carolyn McCoy, who strive to make each experience personal and welcoming.

Operating in Mecklenburg County, Sumpters Jewelry also offers services such as jewelry repair, watch servicing, and appraisals, ensuring a comprehensive shopping experience. The jeweler has garnered a total of 259 reviews, reflecting a mix of sentiments from patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Highlighting the consistent praise for customer service and the quality of work, the positive feedback often revolves around the warm atmosphere and reasonable pricing. Conversely, a few negative reviews point to specific experiences related to repair satisfaction and perceived value.

Best Review:
Bill D noted the wonderful staff and great prices, expressing appreciation for the familial approach to customer service.

Worst Review:
Darryl Weekes expressed disappointment, claiming he was misled regarding the value of his jewelry during a repair transaction.

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff:
- Hal Sumpter Jr.
- Carolyn McCoy

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.