Helzberg Diamonds, located at 6801 Northlake Mall Drive, Charlotte, NC 28216, is a prominent jewelry store in Mecklenburg County specializing in engagement ring creation and an array of diamond jewelry. The store has been recognized for its commitment to high-quality standards in ethically sourced diamonds, offering a diverse selection for customers seeking the perfect engagement ring to commemorate their love.

The store operates under the contact number (704) 921-7696. It is reported to have been permanently closed as of May 2024.

Customer feedback for Helzberg Diamonds reflects a range of experiences.

Overall Sentiment from Online Customer Reviews:
The general response atmosphere appears to be mixed, with an estimated sentiment breakdown of 50% Positive, 25% Neutral, and 25% Negative. Many customers have praised the staff for their professionalism and commitment to excellent service, particularly in guiding clients through the engagement ring selection process. However, some reviews expressed dissatisfaction with product durability and service experiences.

Best Review:
A customer named Michael commended the staff for their professionalism and helpfulness while noting they worked hard to earn his business during his search for a particular piece of jewelry.

Worst Review:
Wendy expressed frustration regarding the repeated issues with a bracelet purchased from Helzberg, indicating poor durability despite warranty claims, leading her to advise against future purchases from the store.

Opening Hours:
- Monday - Saturday: Hours not listed
- Sunday: Hours not listed

Customer feedbacks were viewed on Yelp, Google, and Facebook.