Ballantyne Jewelers, located at 12335 North Community House Rd, Charlotte, NC 28277, is a renowned family-owned jeweler that has been serving the community since 1969. The store is celebrated for its exceptional engagement ring creation, offering a wide selection of loose diamonds and custom jewelry designed to meet individual preferences. Customers have praised the professionalism, patience, and knowledge of the staff, particularly Yuhan and Simon, who guide clients through the entire process, ensuring they feel at ease and understood without any pressure to purchase. The jeweler also provides onsite repair services and appraisals.

Operating hours at Ballantyne Jewelers are:
- Monday - Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Phone: (704) 341-4242

Overall Sentiment from Online Customer Reviews:
Approximately 92% of customers have expressed positive sentiments toward their experiences at Ballantyne Jewelers, with around 5% offering neutral feedback and 3% reporting negative experiences.

Best Review:
A customer expressed immense satisfaction regarding the personalized and attentive service received when designing an engagement ring. They highlighted the expertise and patience shown by Yuhan throughout the process, making the decision feel effortless and enjoyable.

Worst Review:
A review detailed a disappointing experience regarding a jewelry repair service, where the customer felt that their cherished family jewelry was mishandled, leading to dissatisfaction with the repair quality and communication regarding the process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
Yuhan, Simon, Sami