Moore Jewelers, conveniently located at 4000 Wilkinson Blvd, Charlotte, NC, is a delightful stop for those looking to design their dream engagement ring. Known for its welcoming atmosphere and knowledgeable staff, this family-owned business has garnered a solid reputation in Mecklenburg County, boasting a commendable 4.5-star rating from 68 reviews.

Customers rave about the expertise of owner Mark Moore and his team, who excel in crafting beautiful custom jewelry tailored to each client's vision. The reviews repeatedly emphasize the personalized service and strong communication throughout the design process, making it a satisfying experience for many. However, some customers have noted occasional inconsistencies regarding store hours, with several expressing the need to call ahead to confirm availability.

Customer Sentiment: About 80% of patrons are very pleased with their experiences, while 10% hold neutral views, and another 10% have faced issues, mainly related to service timing.

Opening Hours:

Tuesday to Friday: 11:00 AM – 7:00 PM
Saturday: 2:00 PM – 6:00 PM
Sunday and Monday: Closed

Best Review: Victoria praised Mark's attentive service, detailing how he expertly handled her ring repair and helped her find new wedding bands, making her feel truly valued.

Worst Review: Iris shared her disappointment with the communication, mentioning that after numerous attempts to reach the store, she was frustrated by the lack of response regarding the status of her ring repair.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.