The Jewelry Stop is a family-owned jewelry store located in Charlotte, North Carolina, specializing in engagement ring creation and exceptional customer service. Nestled in the Carmel Commons shopping area at 7617 Pineville-Matthews Rd, Suite A, this establishment is renowned for its commitment to quality and client satisfaction since its inception in 1986.
Customers appreciate the personalized service offered by Stan, the owner, and his knowledgeable staff. With an impressive rating of 4.8 out of 5 from 31 reviews, The Jewelry Stop is particularly esteemed for its engagement rings, custom designs, appraisals, and repairs. Many clients have highlighted the care taken in the creation process, ensuring that each ring meets individual preferences, with competitive pricing and an accommodating atmosphere.
While the majority of reviews express overwhelmingly positive sentiments regarding product quality and service, some customers have voiced concerns about pricing and execution in a few cases. These mixed experiences suggest that while the store is generally lauded, there may be occasional issues that need addressing.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Rebecca highlighted the excellent resizing service she received, noting the quick turnaround and remarkable care put into restoring her engagement ring's beauty, which left her feeling satisfied and pleased with the outcome.
Worst Review:
Synthia mentioned her disappointment after receiving a ring that was sized incorrectly, resulting in additional costs and a sense of dissatisfaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Tuesday: 12:00 PM - 6:00 PM
- Wednesday: By Appointment Only
- Thursday: 12:00 PM - 6:00 PM
- Friday: 12:00 PM - 6:00 PM
- Saturday: 12:00 PM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff:
Stan (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 86
Store Phone Number: 7047521719