Carreras Jewelers, Richmond VA

Carreras Jewelers, located at 121 Libbie Ave, Richmond, VA 23226, is a highly regarded destination for engagement ring creation and a variety of other jewelry services in Henrico County. With a strong focus on personalized service and quality, Carreras Jewelers specializes in one-of-a-kind estate pieces, antique jewelry, and custom engagement rings crafted with care and expertise. The knowledgeable staff, including notable team member Sally Ashby, are dedicated to helping customers find or create the perfect ring while ensuring a welcoming shopping experience.

Operating hours for Carreras Jewelers are:

| Day | Hours |
|-----------|----------------------|
| Tuesday | 10:00 AM – 4:00 PM |
| Wednesday | 10:00 AM – 4:00 PM |
| Thursday | 10:00 AM – 4:00 PM |
| Friday | 10:00 AM – 4:00 PM |
| Saturday | 10:00 AM – 4:00 PM |
| Sunday | Closed |
| Monday | Closed |

The jeweler has received a total of 314 reviews.

Overall Sentiment from Online Customer Reviews:
The reviews portray a generally positive sentiment towards Carreras Jewelers, with about 75% being positive, 15% neutral, and 10% negative. Customers highlight the excellent customer service and the extensive selection of estate jewelry. However, some express concerns regarding return policies and pricing discrepancies.

Best Review:
William praised Carreras Jewelers for their extensive selection of estate pieces and exceptional service, emphasizing the knowledgeable staff and their ability to match customers with the perfect engagement ring.

Worst Review:
Greg reported a disappointing experience after attempting to sell family jewelry, citing a condescending attitude from staff and significant differences in appraisal values compared to other jewelers, which left him dissatisfied with the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.