Jared Galleria Of Jewelry Short Pump Town Cntr Outparcel, Richmond, VA
Jared Galleria of Jewelry in Richmond, VA, is an established jeweler known for exceptional engagement ring creation and a comprehensive range of jewelry services. Located at 11724 W Broad St, Richmond, VA 23233-1005, this store offers an impressive selection of fine jewelry, including S custom jewelry design, on-site repairs, ring sizing, engraving, and personalized services tailored to meet customer needs.
Operating in Henrico County, this location has garnered a total of 344 reviews, reflecting a wide array of customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Customers have highlighted both the attentive service and the professionalism of staff members, particularly appreciating the expertise in helping clients select or design their perfect engagement rings. Some reviews mentioned key staff members like Kevin and April, who have been noted for their exceptional customer service qualities.
However, negative experiences seem to stem from inconsistencies in service quality and issues with product durability. Customers have expressed concerns regarding delayed repairs and unsatisfactory customer service in certain interactions.
Best Review: Mike commended the Richmond location for a positive engagement ring upgrade experience, noting the attentive sales staff and the quick resolution of any issues that arose during the transaction.
Worst Review: Mary expressed significant dissatisfaction with her experience at the store, recounting an encounter with a manager who treated her with disrespect when she came in for a ring cleaning, leading her to vow never to purchase from Jared again.
Hours of Operation:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
