Cowardin Jewelers, located at 4909 West Broad Street, Richmond, VA 23230, is a long-established family-owned jewelry store with over 150 years of service in the Richmond area. Renowned for exceptional engagement ring creation and personalized customer service, this establishment provides a wide array of fine jewelry, including loose and mounted diamonds, estate pieces, and watches. The experienced staff, led by Taylor Cowardin, offers on-site jewelry and watch repair, restoration, and custom design work, ensuring that each customer's needs are met with care and expertise.

From the reviews analyzed, Cowardin Jewelers has garnered a total of 129 reviews. The overall sentiment from online customer reviews is:

Overall Sentiment from Online Customer Reviews:
- Positive: 86%
- Neutral: 8%
- Negative: 6%

Customers frequently praise the knowledgeable and friendly service, which often exceeds expectations, particularly in the creation of unique engagement rings and efficient repairs. Conversely, a few reviews noted instances of dissatisfaction with specific repair services, suggesting that experiences may vary.

Best Review:
Lori commended Cowardin Jewelers for their exquisite selection and top-notch customer service, highlighting the timeless quality of their estate jewelry.

Worst Review:
Alex reported dissatisfaction with a repair service, specifically mentioning issues with a vintage ring that needed resizing and how the repairs were not performed to a satisfactory standard.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Monday: Closed |
| Tuesday - Friday: 10:00 AM - 5:00 PM |
| Saturday: 10:00 AM - 2:00 PM |
| Sunday: Closed |

Staff members mentioned include Taylor Cowardin.