Jared Galleria of Jewels, located at 11230 Midlothian Turnpike, Richmond, VA 23235, specializes in engagement ring creation and a wide range of jewelry services. The store operates under the ownership of a dedicated team known for their expertise and customer service. Patrons can experience a personalized shopping atmosphere where knowledgeable staff are available to assist with designing custom jewelry, including engagement and wedding rings.
Jared offers a variety of services, such as on-site jewelry and watch repair, custom jewelry design, engraving, ring sizing, and jewelry cleaning. This jeweler operates in Chesterfield County and aims to provide exceptional service for those seeking meaningful jewelry pieces.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%
The total number of reviews analyzed is 308, providing a balanced look at customer experiences. While many customers appreciate the knowledgeable and friendly staff, others have pointed out issues with service responsiveness and the quality of repairs.
Best Review: A customer commended the exceptional service provided by a staff member named Summer, who was noted for her friendliness and extensive knowledge in helping clients select wedding bands.
Worst Review: One customer expressed disappointment over rude interactions with a staff member named Parker, who was described as argumentative and unhelpful during a discussion about a diamond ring warranty and repair process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
Staff members mentioned include Summer and Parker.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 308