Fink's Jewelers - Short Pump Town Center, Richmond VA

Fink's Jewelers, located at 12130 W Broad St, Richmond, VA 23233, is renowned for its exceptional services in creating beautiful engagement rings. With a focus on customer satisfaction, the knowledgeable staff goes above and beyond to assist clients in selecting the perfect piece to symbolize their love. The team is well-versed in various ring styles and can guide customers through the design process with ease and expertise. They also offer an impressive selection of fine jewelry and designer watches.

Operating hours:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Phone: (804) 377-8589

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Customer reviews indicate a strong positive atmosphere, with many highlighting the friendly and helpful service provided by the staff, particularly Jerome and Nancy. However, a few negative comments exist, mainly related to long wait times for specific items.

Best Review:
A customer praised Jerome for his knowledgeable and attentive service, emphasizing how he helped them choose the perfect engagement ring and made the entire experience enjoyable.

Worst Review:
One review pointed out dissatisfaction with communication regarding order delays, expressing frustration over not receiving timely updates about a purchased item.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Jerome and Nancy.