Diamond Source of Virginia, located at 3420 Pump Rd Suite 106, Richmond, Virginia 23233, is renowned for its exceptional engagement ring creation services. This jeweler specializes in high-quality, certified diamonds and is recognized for providing competitive pricing in the industry. Customers appreciate the attentive and knowledgeable staff, particularly Denny, who is noted for his responsiveness and dedication to helping clients find the perfect diamond.

Operating mainly by appointment, Diamond Source of Virginia focuses on a personalized shopping experience. They walk clients through the diamond procurement process, ensuring high standards are met when searching for rings tailored to individual specifications.

According to customer reviews, the store has garnered a balanced sentiment overall. There are 12 reviews taken into account, with approximately 80% of them being positive, 10% neutral, and 10% negative.

{Overall Sentiment from Online Customer Reviews:}
Positive: 80%
Neutral: 10%
Negative: 10%

Positive reviews often highlight the exceptional service provided by the staff and the quality of the diamonds. Many clients praise the personalized attention they receive, particularly during the engagement ring creation process. However, some customers have reported challenges with communication or pricing, indicating that experiences may vary.

{Best Review:}
Robert appreciated the excellent service at Diamond Source of Virginia, feeling reassured about the quality of the engagement ring he purchased, especially since he lacked prior knowledge about the ring procurement process.

{Worst Review:}
Sammy reported an unpleasant interaction with Denny when he sought a quote for a custom setting after initially choosing another jeweler. He felt that Denny's response was unprofessional and reflective of resentment.

Operating Hours:
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

Staff Mentioned:
- Denny

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.