Diamond Concepts Custom Jewelers, located at 9200 Stony Point Pkwy Suite 132, Richmond, VA 23235, is a prominent choice for those seeking custom engagement rings and high-quality jewelry. The jeweler offers an excellent selection of engagement rings, diamond jewelry, and other precious pieces, with a focus on personalized service and craftsmanship.

The knowledgeable staff, led by David, provides attentive assistance, guiding customers through the creation process for engagement rings. Positive feedback highlights the friendly and professional atmosphere, with many customers praising the extensive design options and the commitment to creating beautiful, custom pieces.

Customer reviews reveal mostly positive sentiments about their experiences, with an average score of 82% positive, 12% neutral, and 6% negative.

**Opening Hours:**
- Monday: 11 AM – 5 PM
- Tuesday: Closed
- Wednesday: 11 AM – 5 PM
- Thursday: Closed
- Friday: 11 AM – 5 PM
- Saturday: 11 AM – 5 PM
- Sunday: 12 PM – 5 PM

**Staff:**
- David Sayah

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%

Best Review:
Erica praised the welcoming environment at Diamond Concepts, stating that she felt comfortable during her visit. She appreciated David's transparency about pricing and timelines, highlighting his lack of pressure during the purchasing process.

Worst Review:
Jazmine expressed frustration regarding the service she received, noting that despite the initial confidence from the salesman's demeanor, she felt pressured and disappointed by the experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.