Fink's Jewelers is a well-established jewelry store located at 11800 W Broad St Ste 1240, Richmond, VA 23233, in Henrico County. Known for its exceptional customer service and a wide selection of luxurious jewelry, this family-owned business has been serving the community since 1930. The store specializes in engagement rings, offering a delightful experience for customers looking to create the perfect symbol of love. The knowledgeable staff, including notable team members like Nancy and Jerome, are dedicated to providing personalized assistance throughout the ring design and purchasing process.

Fink's Jewelers has accumulated a reputation for quality and service, reflected in numerous customer reviews. Positive feedback highlights the store's welcoming atmosphere, staff attentiveness, and commitment to ensuring customers find exactly what they are looking for. However, some negative reviews mention instances of customer frustration regarding service during busy times and issues with ring repairs, suggesting room for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review: A customer praised Fink's Jewelers for the exceptional service received from Nancy, noting her helpful and friendly nature. Customers felt like they were treated like family, appreciating the attentive assistance provided throughout the shopping experience.

Worst Review: One customer expressed disappointment after encountering unacknowledged presence from staff while browsing, feeling overlooked during their visit to the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|-------------------|
| Monday | 11:00 AM - 7:00 PM|
| Tuesday | 11:00 AM - 7:00 PM|
| Wednesday | 11:00 AM - 7:00 PM|
| Thursday | 11:00 AM - 7:00 PM|
| Friday | 11:00 AM - 7:00 PM|
| Saturday | 11:00 AM - 7:00 PM|
| Sunday | 12:00 PM - 5:00 PM|

Staff members: Nancy, Jerome