Cocoanut Jewelry at Shortpump in Richmond VA

Cocoanut Jewelry, located at 405 N Ridge Rd in Henrico, VA, has established itself as a beloved destination for creating custom engagement rings. Since opening its doors in Richmond back in 1976, this locally owned store has garnered a reputation for its friendly atmosphere and personalized service.

The team at Cocoanut Jewelry is passionate about their craft, providing expert guidance in designing one-of-a-kind engagement rings that truly reflect the customer’s vision. Customers consistently rave about the knowledgeable staff, noting their ability to listen attentively and suggest beautiful, unique pieces. Many reviews highlight the beautiful selection of jewelry and exceptional customer service, making it clear that Cocoanut Jewelry values each individual’s needs.

Customer Sentiment: Nearly 90% of customers express high satisfaction with their experiences, while a small percentage mention occasional service inconsistencies.

Opening Hours:
- Tuesday to Saturday: 10:00 AM – 6:00 PM
- Sunday & Monday: Closed

Best Review: Lakesha praised the team for their respectful service and high-quality resizing of her engagement ring, expressing her delight with the results.

Worst Review: A customer named Heather mentioned issues with communication during a custom order process, feeling that her expectations weren’t met.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.