Richmond Jewelers, located at 3419 W Cary St, Richmond, VA 23221, operates in Richmond County and specializes in creating custom engagement rings along with various jewelry services. This local jeweler, celebrated for exceptional customer service, is helmed by Mike, who is highly regarded for his expertise and personalized approach to jewelry design.

With 111 reviews examined, the overall sentiment from online customer reviews shows a strong positive atmosphere, with approximately 85% of the feedback being positive, 10% neutral, and 5% negative. Customers frequently commend the attentive service, knowledgeable staff, and the quality of work on custom rings and repairs. The shop has become a trusted destination for couples looking for their perfect engagement rings, often noted for the owner's willingness to collaborate on unique designs that align with individual styles and budgets.

While most feedback is favorable, a few negative comments do highlight experiences such as dissatisfaction with repair work or customer service, though these seem to be exceptions rather than the norm.

Operating Hours:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |

Staff Member:
- Mike P.

Best Review: A customer praised the exceptionally quick resizing service provided by Mike, highlighting both his friendliness and professionalism, which made the entire experience enjoyable.

Worst Review: One reviewer expressed dissatisfaction after a resizing job, stating that the service fell short of their expectations and the quality of work did not meet their standards.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.