Compass West Jewelry, located at 3530 W Cary St, Richmond, VA 23221, specializes in custom jewelry design, including engagement rings. The owner, David, is recognized for his artistic approach to jewelry making, emphasizing personalized service tailored to individual tastes. The store, which operates in Richmond County, offers a variety of services, including the creation and repair of unique jewelry pieces.

Customer reviews showcase a mixed sentiment. While David’s artistic talents and the quality of the custom engagement rings receive praise, many customers report challenges with organization and communication, which could affect the timeliness of service.

Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%

The shop has garnered five reviews total.

Best Review: A customer appreciated the exquisite detail and quality of their engagement ring, noting the personal attention they received during the design process.

Worst Review: Another customer expressed concern over disorganization and unexpected price increases, highlighting a frustrating experience when picking up their jewelry after repairs.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.