Battisti Jewelers, located at 3765 Chili Avenue, Suite 2, Rochester, NY 14624, operates in Monroe County and is well-regarded for its exceptional engagement ring creation and personalized customer service. The business, owned by Lucio and Jody Battisti, prides itself on delivering handcrafted, custom-made jewelry and offers a full range of services including jewelry repair, stone setting, custom designs, and more.

Their commitment to quality has garnered significant positive attention, with 54 reviews swept through to create a comprehensive understanding of customer sentiments.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 95%
Neutral sentiment: 3%
Negative sentiment: 2%

Customers rave about the outstanding craftsmanship and thorough service provided by the staff. The jeweler's focus on creating a personalized experience, especially in the engagement ring process, is frequently mentioned. However, a couple of reviewers pointed out minor concerns about pricing on some services.

Best Review:
A customer named Michael praised Battisti Jewelers for transforming a frustrating search for a unique engagement ring into a positive experience, noting the owner’s dedication to finding the perfect setting and the quality of the final product.

Worst Review:
One reviewer expressed dissatisfaction with pricing, feeling that some options were higher than expected, though the overall experience was still considered satisfactory.

**Operational Hours:**
- Tuesday to Friday: 10 AM – 6 PM
- Saturday: 10 AM – 3 PM
- Sunday & Monday: Closed

**Staff Members:**
- Lucio Battisti
- Jody Battisti

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.