J.F Jones Jewelers, Rochester NY

Located at 1588 West Ridge Rd, Greece, NY, JF Jones Jewelers is a premier destination for anyone seeking exceptional engagement ring creation and personalized service. The store operates within Monroe County and is known for its rich history since 1928, operating as a locally owned and family-run business. Under the expertise of owner Brittany Jones, a certified GIA Diamonds Graduate, they offer a variety of services including custom jewelry design, jewelry cleaning, appraisal, and repairs.

With an impressive score of 4.8 out of 5 from 185 reviews, JF Jones Jewelers has consistently showcased a reputation for outstanding customer service and engagement ring craftsmanship. Customers appreciate the attentive staff who are described as professional, knowledgeable, and committed to creating a no-pressure shopping atmosphere. Reviewers frequently mention the personalized experience, from selecting a ring to crafting custom pieces that reflect individual styles and preferences.

There are some concerns noted by customers regarding wait times for specific services; however, the general sentiment remains overwhelmingly positive with many highlighting the store's willingness to accommodate and cater to their needs.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

**Staff Members:**
- Brittany Jones

Best Review:
One customer commended JF Jones Jewelers for their outstanding engagement ring selection and custom design service, highlighting how the staff provided valuable knowledge throughout the process, ensuring a perfect fit for the customer's needs.

Worst Review:
Another customer expressed frustration about the wait times experienced during their visit, citing delays that impacted their overall satisfaction with the service provided.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.