Fast-Fix Jewelry & Watch Repairs, located at 400 Greece Ridge Center Dr. in Rochester, NY 14626, is a reputed establishment specializing in jewelry and watch repairs. The store offers a variety of services prominently featuring engagement ring creation, ring resizing, battery replacements, and custom jewelry design. With a staff that is noted for being courteous and efficient, customers appreciate the quality work they deliver, often having their pieces ready within an hour. The knowledgeable team is dedicated to providing a positive experience, ensuring that each repair or design meets customer satisfaction.

The engagement ring creation service stands out, as the workshop can accommodate intricate designs while maintaining personalization with care and precision. Customers have noted the importance of the knowledgeable staff, who take the time to explain options and ensure every detail is perfect.

Overall, the jeweler has received a total of 591 reviews, reflecting a mixed response from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

Positive experiences highlight the quick, friendly service and high-quality repairs. However, some customers have expressed dissatisfaction with pricing and service, especially regarding battery replacements and watch repairs.

Best Review:
Elaina praised the wonderful service, noting that the staff was incredibly helpful in changing the battery on her watch and emphasized recommending the store to her friends.

Worst Review:
Gregory shared his negative experience after taking a Swiss watch for a battery change, where he felt extorted for a higher charge and ended up with a malfunctioning timepiece, leading to a confrontation with the staff.

**Opening Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff members recognized in reviews include the owner, Beth, and associates like Rick and Felicia.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.