Charisma Jewelers, located at 2330 West Ridge Road, Rochester, NY 14626, is a treasured spot for creating unique engagement rings. Serving the local community since 1983, this family-owned jewelry store prides itself on exceptional customer service and a warm, welcoming atmosphere.

The team, led by owners Neil and Gaetano, combines extensive knowledge with a personal touch, making each visit feel special. They excel in custom engagement ring designs, offering guidance throughout the process to ensure customers find something that perfectly matches their vision. The store features a diverse selection of loose diamonds and high-quality materials, catering to a variety of styles and budgets.

Customer feedback has been largely positive—around 80% of patrons express high satisfaction with their experiences, while 10% felt neutral and 10% had some issues with service inconsistencies.

Opening Hours:
- Monday: 10:30 AM – 5:30 PM
- Tuesday: 10:30 AM – 7:00 PM
- Wednesday: 10:30 AM – 5:30 PM
- Thursday: 10:30 AM – 7:00 PM
- Friday: 10:30 AM – 6:00 PM
- Saturday: 10:30 AM – 5:30 PM
- Sunday: Closed

Best Review: Sue commended Charisma Jewelers for their remarkable selection and the enthusiastic staff, particularly praising Hallie and Lisa for their helpful advice when picking her latest ring.

Worst Review: L.R. had a negative experience, citing unprofessional behavior from staff who spoke about other customers in front of her, which left her feeling undervalued.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.