Cornell's Jewelers, located at 3100 Monroe Avenue in Rochester, NY, has been a reputable destination for engagement ring creation since 1923. This family-owned jewelry store, known for its warm atmosphere and excellent customer service, operates within Monroe County and offers a wide range of fine jewelry, including custom design services and repairs.
The staff, including noted associates like Michael Cornell and Jennifer Bleecker, are highly regarded for their knowledge and approachability, making the engagement ring shopping experience enjoyable and pressure-free. Customers frequently commend the team's ability to listen attentively to their preferences while providing expert advice throughout the design process. The store is well-equipped with luxurious diamonds and personalized options, ensuring that each client finds a one-of-a-kind piece that suits their style and budget.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experience, while 10% share neutral feelings, and another 10% have reported issues.
Opening Hours:
- Monday to Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Laura praised the exceptional service provided by Tricia, highlighting her ability to turn a vintage project into a stunning new ring, making her feel valued throughout the process.
Worst Review: Timea expressed disappointment with the service she received while trying to resize a ring, feeling that the staff did not prioritize her needs or provide satisfactory solutions.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 542
Store Phone Number: 5852640100