J.K. Jewelry, also known as JK Findings, is a well-established jewelry store located at 1500 Brighton Henrietta Town Line Road, Rochester, NY 14623. Serving Monroe County since 1975, this shop has carved a niche for itself in the realm of custom engagement ring creation and high-quality jewelry findings. The store, led by the experienced team and now under the new ownership of Latitude 27 Capital, prides itself on its strong customer service and competitive pricing.

Customers rave about the team's commitment to quality and the personal touch they offer throughout the design process. With 8 Google reviews, many appreciate the expertise of the staff in bringing their unique visions to life, especially when it comes to custom pieces. The atmosphere is described as welcoming, with a blend of professionalism that makes the experience enjoyable and stress-free. However, a few individuals have reported minor issues related to communication, indicating that while the majority find satisfaction, there’s room for improvement.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Kirk praised the exceptional quality of JK Findings’ products, particularly highlighting their impressive laser engraving and competitive prices.

Worst Review: Pauline noted some frustrations with the store's resizing services, feeling that her concerns were not fully addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.