Kay Jewelers Mall At Greece Ridge Rochester NY

Kay Jewelers, located at 232 Greece Ridge Center Dr., Rochester, NY 14626, is a well-regarded destination for those seeking quality engagement rings and exceptional service in Monroe County. The store features a wide selection of wedding and engagement jewelry, supported by helpful staff who are dedicated to providing a superior shopping experience. Customers appreciate the craftsmanship and care put into ring creations, as well as the knowledgeable jewelry consultants available to assist with custom and special orders.

The store operates with the following hours:
| Day | Open Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Overall, the store has received 93 reviews, portraying a mix of sentiments from customers.

Overall Sentiment from Online Customer Reviews:
The general atmosphere surrounding Kay Jewelers shows a balance of positive and negative experiences. Approximately 57% of reviews reflect a positive sentiment, while 37% are negative, leading to a neutral sentiment expressed by 6% of customers.

Best Review:
Srikar Bakshi praised the store for its first-rate management and friendly staff, highlighting the pleasant experiences he has consistently had.

Worst Review:
Elizabeth Carpenter expressed dissatisfaction with the rude service she and her fiancé encountered, feeling dismissed and undervalued during their visit.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.