Rocks and Clocks Fine Jewelers Rochester NY

Rocks & Clocks Fine Jewelers, located at 3240 Chili Ave, Rochester, NY, has established itself in Monroe County as a beloved destination for handcrafted engagement rings and expert jewelry repairs. This local gem has garnered attention for its personalized service, where the owner and staff are known for their warm, accommodating approach.

Specializing in engagement ring creation, Rocks & Clocks delights customers with the option to design unique pieces tailored to individual tastes. Reviewers often mention the inviting atmosphere and attentive service, particularly appreciating how the team involves them in the creative process. However, a few reviews suggest that the shop may have faced some challenges, leading to a mix of sentiments among customers regarding overall accessibility.

Customer Sentiment: About 70% of customers rate their experiences positively, while 20% have shared neutral opinions, and 10% report issues related to service availability.

Opening Hours:

Monday: Closed
Tuesday to Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: Closed

Best Review: Nathan praised the swift, friendly service for a watch resizing, highlighting the welcoming atmosphere, including the charming presence of a friendly dog.

Worst Review: A reviewer noted an unfortunate experience with the shop's service availability, feeling disappointed about being unable to receive the assistance they needed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.