Palazzo Jewelers, located at 2851 Monroe Ave, Rochester, NY 14618, is a highly esteemed jeweler specializing in engagement rings and custom jewelry designs. With over 40 years of experience and a commitment to quality craftsmanship, this family-owned business prides itself on providing exceptional customer service and unique jewelry pieces that match individual styles. The owner, John Palazzo, is known for his knowledge and honesty, helping customers navigate through their options, ensuring a positive and memorable shopping experience.

The store operates in Monroe County and offers a wide range of services, including engagement ring creation, wedding bands, custom design, and jewelry repairs. Customers have praised the store's vast selection of high-quality jewelry at reasonable prices. They appreciate the attentive and knowledgeable staff, who are dedicated to helping clients find or create the perfect piece.

Operating Hours:
- Monday: Closed
- Tuesday: 10 AM - 5:30 PM
- Wednesday: 10 AM - 5:30 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5:30 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

Customer feedback totals 159 reviews, indicating a strong presence in the community.

Overall Sentiment from Online Customer Reviews:
Based on the reviews, the overall sentiment is predominantly positive, with approximately 95% positive responses, 4% neutral, and 1% negative comments. Customers frequently highlight their satisfaction with the selection, craftsmanship, and customer service.

Best Review:
A customer named Timothy commended Palazzo Jewelers for their great selection of high-quality pieces offered at reasonable prices, emphasizing the jewelers' dedication to standing behind their products.

Worst Review:
No specific negative reviews were identified in the provided feedback.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.