Jewelry Clinic, located at 16 W Main St, Suite G08 in Rochester, NY, has become a beloved destination for those wanting to create their dream engagement rings. With over 38 years of dedicated service in Monroe County, this shop is known for its warm, personal approach and expert craftsmanship.
Bob Colombo, the owner and skilled bench jeweler, is praised for his attentive service and ability to guide customers through the delicate process of designing custom jewelry. Many clients appreciate Bob's willingness to listen to their ideas while offering valuable insights. His extensive experience in the jewelry industry shines through, making each customer's vision a reality. Overall, the atmosphere is welcoming, and customers often leave satisfied with their bespoke creations.
Customer Sentiment: Around 80% of customers express high satisfaction, while 10% remain neutral and 10% report issues, often related to service speed or communication.
Opening Hours:
Monday to Friday: 9:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Emily shared her delight in receiving a flawlessly resized engagement ring within just two business days, commending Bob's exceptional service and expertise.
Worst Review: Sandra noted her disappointment when Bob declined to resize her ring, feeling that her questions about the maintenance of the materials were not adequately addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 164
Store Phone Number: 5852325920