Jerry's Jewelers is a family-owned jewelry store located in Rochester, NY, known for its exceptional engagement ring creation and custom design services. With a legacy spanning over four generations, the store excels in offering high-quality diamond jewelry, including unique engagement rings and wedding bands. The skilled staff, including Frank and Jerry, are dedicated to ensuring a personalized experience for every customer. The jeweler also provides watch repair services, jewelry appraisals, and custom jewelry design, catering to all of your jewelry needs.
Address: 1368 E Ridge Rd, Rochester, NY 14621
Phone: 585-544-2090
Operating Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The feedback collected from customers reveals a positive sentiment towards Jerry's Jewelers, with about 85% of the reviews being positive, 10% neutral, and 5% negative. Customers frequently praise the friendly atmosphere, helpful staff, and quality of service.
Best Review:
A customer highlighted the excellent customer service experienced at Jerry's Jewelers, noting the attentive and knowledgeable staff who assisted in creating the perfect engagement ring.
Worst Review:
One customer expressed dissatisfaction with their service experience, mentioning issues with communication and the handling of a jewelry repair.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 108