Acapulco Jewelers, located at 27 Post St, San Jose, CA, is a charming, family-owned jewelry store that has been serving the community since 1978. Known for their custom engagement rings and extensive repair services, they specialize in 14-karat gold pieces with a unique blend of Italian and Mexican craftsmanship. The warm atmosphere and genuine care from the staff make it a welcoming place for all your jewelry needs.

Customers frequently rave about the skill and attentiveness of the jewelers, specifically mentioning how they truly listen to individual preferences when designing engagement rings. The store has garnered a solid reputation for providing personalized service and quick turnarounds for repairs. However, as with any business, occasional hiccups in service have been noted, but they seem to be the exception rather than the rule.

Customer Sentiment: Around 80% of clients are extremely pleased with their experiences, while 10% expressed neutral feelings, and the remaining 10% reported issues regarding service.

Opening Hours:
Monday to Friday: 10:45 AM – 6:30 PM
Saturday: 10:45 AM – 6:30 PM
Sunday: Closed

Best Review: Karlo emphasized the friendly and swift service he experienced, particularly appreciating the great prices on repairs.

Worst Review: Yon cautioned others about his negative experience with a watch battery replacement, feeling the service left his expensive watch scratched and undervalued.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.