New Vinh Thanh Jewelry in San Jose, CA, is a family-owned establishment specializing in the creation of exquisite engagement rings and fine jewelry. Known for its vibrant diamonds and a variety of jewelry pieces, the store caters to diverse customer needs. Operating in Santa Clara County, it provides services including jewelry cleaning, repair, restoration, redesign, and ear piercing. Customers have praised the friendly and accommodating staff, particularly noting the helpful service provided when selecting engagement rings.

Address: 1111 Story Rd Ste 1070, San Jose, CA 95122
Phone: (408) 885-1818

Operating Hours:
- Monday: 10:30 AM – 6:00 PM
- Tuesday: 10:30 AM – 6:00 PM
- Wednesday: 10:30 AM – 6:00 PM
- Thursday: 10:30 AM – 6:00 PM
- Friday: 10:30 AM – 6:00 PM
- Saturday: 10:30 AM – 6:00 PM
- Sunday: 10:30 AM – 6:00 PM

Total reviews reviewed: 18
Positive sentiment: 50%
Neutral sentiment: 20%
Negative sentiment: 30%

Overall Sentiment from Online Customer Reviews:
The overall atmosphere of the customer responses indicates a mixed experience, with approximately 50% positive feedback, a neutral sentiment from 20%, and about 30% negative insights concerning service quality and pricing discrepancies.

Best Review:
Vic highlighted the friendly and courteous service at New Vinh Thanh, praising the staff for their helpfulness and fair pricing. He noted an easy transaction process and appreciated the accommodating nature of the staff when he wanted to exchange a purchased item shortly after leaving the store.

Worst Review:
Katherine expressed strong dissatisfaction with her experience, alleging that the store was running a scam business and recounted issues with price discrepancies when attempting to sell back diamonds she had previously bought. She warned others to be cautious regarding the valuation methods used by the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.