Plaza Jewelers, located at 1130 E Santa Clara St, San Jose, CA 95116, is a reputable jewelry store specializing in engagement ring creation and exceptional customer service. With 33 reviews analyzed, the general sentiment leans positively, with many praising the store for its quality jewelry and friendly staff. The owner, Cesar, is specifically mentioned for his honesty and commitment to customer satisfaction. The store operates in Santa Clara County and offers services including custom jewelry design, jewelry repair, and a layaway program.

Many reviewers highlighted the attentive and helpful nature of the staff, noting their willingness to assist in creating personalized engagement rings. Their reputation for providing competitive pricing and a welcoming atmosphere sets them apart from other jewelers in the area. However, a few negative comments have been noted regarding individual experiences with the owner.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Ngoc Ly remarked on the outstanding customer service at Plaza Jewelers, recommending it as the best place to purchase jewelry, emphasizing the supportive nature of the staff.

Worst Review:
Juan Perez expressed dissatisfaction with the owner's lack of respect towards employees and patrons, stating that the owner should be aware of his conduct.

**Operating Hours:**
Monday: 11 AM - 7 PM
Tuesday: 11 AM - 7 PM
Wednesday: 11 AM - 7 PM
Thursday: 11 AM - 7 PM
Friday: 11 AM - 7 PM
Saturday: 11 AM - 6 PM
Sunday: Closed

Staff mentioned: Cesar

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.