Victory Jewelry, located in San Jose, CA, specializes in engagement ring creation and a variety of other jewelry services. The store is situated at 1111 Story Rd Ste 1091, San Jose, CA 95122, and can be reached at (408) 288-7188. The operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Saturday | 10:30 AM - 6 PM |
| Sunday | 10:30 AM - 6 PM |
| Monday | 10:30 AM - 6 PM |
| Tuesday | 10:30 AM - 6 PM |
| Wednesday | 10:30 AM - 6 PM |
| Thursday | Closed |
| Friday | 10:30 AM - 6 PM |

This jewelry store offers a range of services, including custom jewelry design and repair. The owner, Victor, is noted for his friendly demeanor and expertise in assisting customers, especially when they are unsure about jewelry choices. Some reviews highlight his personable approach, which contributes positively to the shopping experience.

However, some customer reviews indicate concerns regarding product quality and customer service. Issues have been raised regarding broken items soon after purchase and dissatisfaction with responses to complaints.

Overall Sentiment from Online Customer Reviews:
Positive: 47%
Neutral: 20%
Negative: 33%

Best Review: A customer named Derek praised the store for its fair prices and excellent customer service, particularly highlighting how the owner repaired a ring for free, showcasing a commitment to customer care.

Worst Review: Amy expressed dissatisfaction with her experience, citing repeated issues with broken jewelry shortly after purchase and poor customer service when attempting to resolve these issues.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.