SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Tran Dac Jewelry, located at 1111 Story Rd, Suite 1066, San Jose, CA 95122, is a jewelry store known for its engagement ring creation and personalized service. The store stands out for its handcrafted pieces, exceptional customer service, and a team dedicated to ensuring that every client finds the perfect ring for their special moment.
Operating in Santa Clara County, Tran Dac Jewelry offers a wide range of jewelry services, including custom engagement ring design, resizing, and repair. The professional staff are often highlighted in reviews for their attentive service. Notable staff members include Nini, who is frequently mentioned positively by customers for her patience and ability to guide them through the selection process. The store has earned an overall rating of 3.3 based on 43 reviews, reflecting a mix of opinions on their service and product quality.
Pricing at Tran Dac is often considered competitive, especially for custom pieces, and the store values transparency in its transactions. However, some customers have expressed concerns about the quality of workmanship and negative experiences with customer service, particularly regarding communication and follow-up.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Highlight Reviews:
Best Review: A customer praised Nini for her exceptional guidance in designing an engagement ring, emphasizing her patience and dedication to making adjustments until it was perfect.
Worst Review: Another customer expressed disappointment with the customer service, describing an experience where they felt treated poorly, particularly noting difficulties with communication and a lack of respect during their visit.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:30 AM - 6:30 PM
- Tuesday: 10:30 AM - 6:30 PM
- Wednesday: 10:30 AM - 6:30 PM
- Thursday: 10:30 AM - 6:30 PM
- Friday: 10:30 AM - 6:30 PM
- Saturday: 10:00 AM - 6:30 PM
- Sunday: 10:00 AM - 6:30 PM
Staff Members:
- Nini
Positivity Score: 55%
Total Customer Feedback Reviewed: 58
Store Phone Number: 4082952126
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
