Mann's Jewelers, located at 1347 Lincoln Ave, San Jose, CA 95125, is renowned in Santa Clara County for its exceptional engagement ring creation services. With a legacy dating back to 1930, this family-owned business emphasizes a customer-centric approach, providing personalized jewelry design and repair services tailored to individual preferences. The skilled team, including staff members like Gina and Merle, is praised for their extensive knowledge and welcoming demeanor, making the process of selecting or designing an engagement ring a memorable experience.
Customer reviews highlight the quality of work and service, with 189 reviews reflecting a largely positive sentiment. Customers particularly appreciate the friendly atmosphere and expert guidance during the creation of custom pieces. However, some customers have expressed concerns regarding inconsistencies in service quality and experiences with repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
**Staff Members:**
- Gina
- Merle
Best Review:
A customer commended Mann's Jewelers for their exceptional service in custom designing an engagement ring, highlighting the attentive staff and the quality of the craftsmanship.
Worst Review:
A customer expressed dissatisfaction regarding an inconsistency in the resizing of their ring, feeling that the work was not done properly and leading to a frustrating experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 320
Store Phone Number: 4082877858