Kay Jewelers in Westfield Oakridge, located at 925 Blossom Hill Rd., Ste. V24, San Jose, CA 95123, operates in Santa Clara County and is known for its extensive engagement ring creation services and jewelry consultation. Customers often comment on the dedication of the staff and their commitment to customer satisfaction. The phone number for inquiries is 408-225-8843.

Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 8:00 PM

The store offers various services, including jewelry repair, diamond upgrades, custom orders, and financing options. The staff is noted for their assistance throughout the engagement ring buying process, making it easier for clients to select the perfect piece.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews shows a mixed response atmosphere. Positive sentiments account for approximately 55%, while neutral responses make up about 30%, and negative sentiments represent around 15%.

Best Review:
A customer named Manisha expressed satisfaction with the service, noting the staff’s approach to helping with ring selection and the quality of customer interaction.

Worst Review:
A customer named Jennifer reported significant disappointment after experiencing delays and issues with a ring repair, highlighting the store's mishandling of her jewelry and lack of communication.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.