Thanh Tin Jewelry, located at 1111 Story Rd, Ste 1061, San Jose, CA 95122, operates in Santa Clara County and offers a wide variety of services, particularly specializing in the creation of custom engagement rings. The knowledgeable staff, including Annie, are noted for their friendly and informative approach, helping clients navigate through a broad selection of high-quality jewelry options. Customers have commended the store for its competitive pricing and ability to cater to various budgets, providing personalized design services that meet individual styles and preferences.

With a total of 58 reviews analyzed, the overall sentiment from online customer reviews is as follows:

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Customers frequently highlight the exceptional customer service and expertise in jewelry creation, while some concerns have been raised about specific experiences regarding repairs and customer interactions that detracted from the overall positive atmosphere.

Best Review:
A customer expressed deep satisfaction with the attentive service, particularly praising Annie for her exceptional knowledge and customer care during the selection and customization process of their engagement ring.

Worst Review:
Another reviewer criticized the customer service from the store owner, describing a negative experience related to the handling of promised repairs on a ring setting, stating that the owner was unhelpful and unprofessional.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:30 AM – 6:45 PM
- Tuesday: 10:30 AM – 6:45 PM
- Wednesday: 10:30 AM – 6:45 PM
- Thursday: Closed
- Friday: 10:30 AM – 6:45 PM
- Saturday: 10:30 AM – 6:45 PM
- Sunday: 10:30 AM – 6:45 PM

Staff members mentioned include Annie.