Classic Diamond & Jewelry, located at 2200 Eastridge Loop, Suite 1093, San Jose, CA 95122, operates in Santa Clara County. This family-owned jewelry store has garnered a notable reputation for its exceptional engagement ring creation services. With a rich history that dates back to 1997, the store prides itself on a wide selection of high-quality diamonds and unique settings, ensuring a personalized approach to the engagement ring experience. Customers often commend the knowledgeable staff, including owner Samir Maharjan, for their friendly and patient service during the ring selection process. The store also offers a variety of gold, silver, and gemstone jewelry, and provides repair services.

Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10am - 8pm |
| Tuesday | 10am - 8pm |
| Wednesday | 10am - 8pm |
| Thursday | 10am - 8pm |
| Friday | 10am - 9pm |
| Saturday | 10am - 9pm |
| Sunday | 11am - 7pm |

Based on the analysis of 217 reviews, the overall sentiment from online customer reviews is as follows:
- Positive: 93%
- Neutral: 5%
- Negative: 2%

The reviews reflect a warm atmosphere with many customers highlighting the helpfulness and expertise of the staff, particularly when it comes to selecting engagement rings. However, a few concerns were raised about experiences related to piercing and specific service issues.

Best Review: Sophia praised the amazing customer service provided by the family-owned business and expressed enthusiasm in making it their new go-to jeweler.

Worst Review: S Trivedi shared dissatisfaction over the poorly executed ear piercing for their infant and a lack of adherence to sanitation protocols.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.