Tic Toc Jewelers in San Jose CA
Tic Toc Jewelers, located at 1117 Luchessi Dr, San Jose, CA 95118, offers a variety of services tailored to jewelry enthusiasts, particularly those looking to create beautiful engagement rings. Known for their skilled craftsmanship, Tic Toc Jewelers specializes in custom engagement ring design, jewelry and watch repairs, battery replacements, and engraving services. The store operates in Santa Clara County and is noted for providing top-tier watch and clock repair services as well.
With a total of 108 reviews captured from various platforms, the sentiment surrounding this establishment is mixed.
Overall Sentiment from Online Customer Reviews:
Positive: 56%
Neutral: 25%
Negative: 19%
Customers frequently commend the knowledgeable staff for their friendly service and efficient repairs, particularly praising how quickly watch batteries can be changed and jewelry repaired. While there are numerous positive reviews highlighting the quick turnaround and excellent workmanship, there are also negative experiences shared about inconsistent service and pricing.
Best Review:
Michelle mentioned the exceptional and rapid service provided by the goldsmith, noting how he accurately adjusted her watch in just under five minutes while maintaining a friendly demeanor.
Worst Review:
Corina expressed her frustration with a battery change where her watch was returned improperly sealed, resulting in water damage, and indicated that she regretted visiting Tic Toc Jewelers for that service.
Opening Hours:
| Day | Hours |
|------------|------------------|
| Monday | 10:00 AM - 6:00 PM|
| Tuesday | 10:00 AM - 6:00 PM|
| Wednesday | 10:00 AM - 6:00 PM|
| Thursday | 10:00 AM - 6:00 PM|
| Friday | 10:00 AM - 6:00 PM|
| Saturday | 10:00 AM - 6:00 PM|
| Sunday | Closed |
Staff members noted include the owner, who is referred to as Tan, and other associates who contribute to the overall positive customer service experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
