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Gold Star Jewelers, located at 1379 Lincoln Ave, San Jose, CA 95125, is a well-regarded establishment in Santa Clara County specializing in custom engagement ring creations and a wide array of jewelry services. With a solid reputation built over 35 years, the store offers personalized consultations for crafting exquisite engagement rings tailored to individual styles and preferences.
The services provided extend beyond just engagement ring design; they also include jewelry repairs, watch resizing, and buying or trading of precious metals and collectibles. The store is noted for its friendly and knowledgeable staff, including the owner Zoro, who is recognized for his commitment to customer service and quality craftsmanship.
Operating hours are as follows:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:30 AM - 5:30 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The review summary indicates a positive atmosphere, with approximately 80% of customer feedback being favorable. Positive sentiments focus on the quality of the custom jewelry, attentive service, and reasonable pricing, while negative feedback addresses occasional miscommunication and customer service issues.
Best Review: Walter commended Gold Star Jewelers for their exceptional service and great prices, noting their status as a staple on Lincoln Avenue for high-quality jewelry.
Worst Review: Alexander criticized his experience, describing the store as having dishonest practices and feeling scammed during the transaction involving his pendant and chain.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|-----------------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:30 AM - 5:30 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members:
- Zoro (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 95
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