Victoria Jewelry Company, located at 1818 Tully Rd Ste 166, San Jose, CA 95122, specializes in custom engagement rings and a wide range of exquisite jewelry. Known for their attentive customer service, they offer personalized assistance in selecting the perfect pieces for any occasion. Reviewers frequently highlight the friendly atmosphere created by staff members, particularly Ryan and Victoria, who are praised for their helpfulness and lack of pressure during the purchasing process.

Operating in Santa Clara County, the store provides services such as jewelry repairs, diamond mounting, and a selection of high-quality gold and diamond pieces. Customers appreciate the shop's commitment to finding jewelry that fits within their budgets and the flexibility of their layaway options.

However, some feedback indicates that the selection may be limited, especially concerning American designs, as the store primarily focuses on Asian-inspired pieces. This specific aspect may not appeal to all customers.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 12%
Negative: 5%

Highlight Reviews:
Best Review: Aman Sidhu commended the store for its attentive service, noting that the staff listens to the needs of customers and allows them to carefully explore their options without feeling rushed.
Worst Review: Bill Duong cautioned others to be vigilant during repairs, sharing an experience where he felt his diamond was switched out for a lower-quality stone but was able to verify the issue due to having the original certificate.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday 11:30 AM - 6:00 PM |
| Tuesday Closed |
| Wednesday 11:30 AM - 6:00 PM |
| Thursday 11:30 AM - 6:00 PM |
| Friday 11:30 AM - 6:00 PM |
| Saturday 11:30 AM - 6:00 PM |
| Sunday 11:30 AM - 6:00 PM |

Staff members mentioned include Ryan and Victoria.