The Diamond Ring Co., located at 925 Blossom Hill Rd Ste 1669, San Jose, CA 95123 in Santa Clara County, is a reputable jeweler specializing in the creation of engagement rings and a wide array of jewelry services. With a focus on customer satisfaction, the store offers an extensive selection of diamonds and provides a personalized experience for couples looking to design their perfect engagement ring. The knowledgeable staff, including noted members such as Fahad and Michael, ensure that customers feel informed and supported throughout the selection process.

Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:30 PM

Overall, The Diamond Ring Co. has garnered mixed reviews from customers.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 60%
Neutral sentiment: 20%
Negative sentiment: 20%

The store has received 132 reviews in total. Positive experiences often highlight the staff's helpfulness and the quality of the jewelry. Customers appreciate the variety of options for engagement rings and bespoke services. However, some negative reviews mention concerns regarding the durability of purchased rings, with reports of diamonds falling out and issues with customer service responsiveness.

Best Review:
A customer named Atefeh praised The Diamond Ring Co. for providing an exceptional shopping experience, emphasizing the supportive role of the manager, Fahad, in helping to select both an engagement ring and a wedding band. They felt the prices were reasonable, and the store exceeded their expectations regarding delivery times.

Worst Review:
Juliette shared a disappointing experience regarding the engagement ring purchased, reporting multiple instances of diamonds falling out shortly after the purchase. She expressed frustration with the store's lack of communication and responsibility regarding the repairs needed for her ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.